Privacy Policy

Last Updated:

Your Privacy Matters

At CHE COSMETICS, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, shipping/billing address
  • Payment Information: Credit card details (processed securely through our payment gateway)
  • Technical Data: IP address, browser type, device information, pages visited
  • Usage Data: How you use our website and products

How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders
  • To communicate with you about your account or orders
  • To improve our products and services
  • To personalize your shopping experience
  • To prevent fraud and enhance security
  • To comply with legal obligations

Data Protection

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience. You can set your browser to refuse all or some cookies, but this may affect website functionality.

Your Rights

Under data protection laws, you have rights including:

  • Access to your personal information
  • Correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request transfer of your data

To exercise these rights, please contact us at cheyliasingh3@gmail.com.

Third-Party Sharing

We may share information with:

  • Payment processors to complete transactions
  • Shipping providers to deliver orders
  • Service providers who assist with our business operations
  • Legal authorities when required by law

We never sell your personal information to third parties.

Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children without parental consent.

International Transfers

Your information may be transferred to and processed in countries other than South Africa, but we ensure all transfers comply with applicable data protection laws.

Policy Updates

We may update this policy periodically. The "Last Updated" date at the top of this page will reflect any changes.

Contact Us

For any privacy-related questions or concerns, please contact our Data Protection Officer at:

CHE COSMETICS Privacy Team
Email: cheyliasingh3@gmail.com
Phone: +27 66 207 4523